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Terms and Conditions Definitions : in these conditions the following terms shall have the following meaning "The Company" means Sandbag Ltd. "Customer" means the customer of the company. "Contract" means any contract for the sale of goods by The Company to the Customer. Payment : Payment shall become due upon placement of the order except in the case of mail order. Payment for orders placed by fax or mail shall be included with the printed order form. No goods shall be supplied without payment.
Claims : Claims arising from damage delay or partial loss of the goods in transit must be made in writing to The Company within seven working days of delivery. The Company shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by The Company promptly return any of the goods subject of any claim and any packing materials securely packaged and return them to The Company for examination. Liability : a) If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, The Company shall at it's option, replace them with similar goods, or allow the Customer credit for their invoice value. Returns : Goods that are faulty or do not fit must be returned to Sandbag Limited, P.O.Box No. 2656, Reading, RG1 8XR UK within 14 working days of the item being received by the customer. If you want to return an item for exchange or refund at no fault of Sandbag - Please return to the address above confirming why. As no fault lies with Sandbag, shipping charges to re-send the exchange will be approximately £2.00 (dependant on location & weight of product) Specifications : The Company reserve the right to alter specifications to those stated in the catalogue including slight differences in colour, shade and size. Mailing list : By registering with the shop, Sandbag may use your e-mail address to send you appropriate news, updates, ticket info etc.
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